How not to fall for scams on the internet while buying any digital product.
Avoiding leaving home and making essential purchases over the internet are recommendations for staying safe and reducing the new coronavirus pandemic's impacts. However, with more people buying over the internet, the number of scams also tends to grow online.
To prevent you from being a victim of crime and suffering damage, we have prepared some essential and easy tips to help you identify these digital pitfalls. Check it out!
How to shop online safely
1. What website is this?
Before any purchase movement, stop to look at the website.
If you've never heard of this store before, take a look to find out what other customers say. Has anyone had a problem with delivery? Were the objects sold as they said on the website? How was their experience?
In addition to other people's comments, it is essential to have the company's business data. Virtual stores must provide information such as an address, telephone number, CNPJ, and company name. Be wary of sites that are not transparent with this type of data.
2. This site is true
Another fraud option is a little more subtle. If you prefer to buy from the website of a well-known store, know that it is still possible that you will fall for a scam. This is because many criminals take advantage to make websites very similar to those of large companies, in an attempt to defraud unsuspectingly.
These sites usually look the same or very similar to the real site, but the page's address is usually slightly different from the original.
In this case, the crime happens at the time of paying: instead of purchasing on an official website, where your orders will be delivered, you end up paying for products that will not arrive at your home, sending the money to the account criminal.
To avoid falling into this type of fraud, stay tuned to the link on the homepage and see if there is a lock at the beginning of the link that works as a security symbol.
Don't forget to update your antivirus and, in no time, download any file on your computer to complete a purchase.
3. This is strange.
Did a fancy promotion arrive on your cell phone with the store link? Be wary!
Think with me: it is not normal, for example, that all stores are charging $2 thousand on a TV and only this site offering the same product for $300!
Great deals seem to be an excellent way to save money, but they can be a big steal.
When in doubt, research much more concerning this store and check the safety tips we gave earlier.
4. Paying safely
After you've checked that the sites are safe, it's time to pay attention to your bank details.
Anyone who is a Neon customer can use the virtual card on any site in the world that accepts the Visa banner. It works in both debit and credit mode - for those who have this option also unlocked on the physical card.
To find your virtual card data, access the app in the CARDS area, and choose the VIRTUAL option. Easy, right?
If you prefer to pay by bank slip, there are also simple ways to identify whether the document is original.
5. Hi, is anyone there?
Another way to avoid being trapped is to check if the site has any form of contact with the customer after purchase.
Be wary of sites with no phone, email address, and physical address for customers to ask questions about products or solve problems.
If you are not sure that the site is reliable, do not think twice: send a message via chat or call it. It is better to redouble your attention than to lose money.
6. Attention to the policies of the website
It isn't delightful to read the fine print of a contract. But they are so important that, in this case, they can be decisive for you to know whether the site is fraudulent or not.
In this type of document, you will understand how the company's return or exchange policy works and how it intends to store your data, such as CPF and card number.
So, don't skip this step, see?
7. Where am I connected to?
Another tip for avoiding a trap is to make sure you are using a secure internet network with uninfected devices.
Don't shop in places with free Wi-Fi; it's a less secure environment and more likely to have fraudsters watching your data.
Also, avoid shopping on public computers. They can save your data, which can be used by criminals.
8. Save vouchers
As with any purchase made in a physical store, we suggest that you also keep digital vouchers for purchases made over the internet.
Usually, the sites send the invoice to your email once the purchase is completed and the order's delivery status.
Take the opportunity to save all this information in a safe folder, in case you need to keep track of the delivery time or dispute a purchase later
9. Whoever has a mouth doesn't fall for a blow!
Are you unsure about buying online? Ask those who already do this regularly.
It could be your friends, cousins, uncles, children, godchildren. Everyone knows someone who has more ease and experience in buying products over the internet. Speak to them!
This is also useful to clarify doubts if this is the most suitable site to buy the type of product you are looking for, which has the best offers and acceptable practices at the time of payment.
10. There is a purchase on my invoice that I don't recognize. And now?
it's essential and if you used a bank account, contact your bank for this issue or if you usually use PayPal for Payments, contact a PayPal customer
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